Alan and Steve explore a surprising communication skill for music educators: knowing when to write warm, story-driven messages—and when to strip things down to simple, factual, policy-based communication. They talk about how over-explaining can actually weaken your position with parents, administrators, and outside entities, and offer practical examples of short, clear, “transactional” language that still … Read more
Alan and Steve tackle one of the toughest parts of the job: responding to upset parents by email, text, phone, or conference. They walk through how to move emotional conversations to the right channel, listen and summarize without getting defensive, name a shared goal for the student, set clear boundaries around what you can and … Read more
Alan and Steve question the classic slogan “attitude is everything” and explain why it can unintentionally shame students who are already having a rough day. Instead of trying to “fix” someone’s mindset, they suggest a more practical approach: focus on observable behavior, name its impact on the ensemble, and make clear, doable requests. The result … Read more